Amazon is experiencing a widespread service outage affecting its website and mobile apps. Users are reporting problems with logging in, searching, product pages, and checking out, often encountering errors or missing prices.
The company has acknowledged the issues on social media and stated it is working to resolve them. Multiple staffers from The Verge have also personally experienced the disruptions.
The main topics covered are the Amazon service outage, the specific user issues (login, checkout, search), and the company's acknowledgment of the problem.
If you’re having issues shopping on Amazon or loading your playlists on Amazon Music, you’re not alone. Downdetector is showing a sizable spike in people reporting issues with checkout, search, and logging in. The problem seems to be affecting both the site and the mobile apps.
Amazon.com is up and down, with login errors and prices not loading
The company said it’s working to ‘resolve the issue.’
The company said it’s working to ‘resolve the issue.’
Several Verge staffers have experienced issues themselves. Clicking through to many products produces a “sorry, something went wrong” error, and even pages that do load are not showing pricing. Users have reported being repeatedly logged out of their accounts when trying to check out or load their cart. Even the parts of Amazon.com that are working seem to be loading slowly.
Amazon confirmed that some customers are experiencing issues in a post on X, but has not yet responded to a request for comment.
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