Meridiano

Add Article

No Image Available

Article Details

Title

Article: Amazon appears to be down, with over 20,000 reported problems

Impact Score

5 / 10

AI Summary (Processed Content)

Amazon experienced a widespread service outage, with over 20,000 user reports logged by Downdetector. The issue began in the early afternoon ET, peaking at over 20,000 complaints, though Amazon has not yet provided full confirmation.

The primary problem affected the checkout process, accounting for half of all reports, with additional issues reported on product pages and the mobile app. Amazon's support acknowledged that some customers were facing issues and stated that a resolution was being worked on.

The main topics covered are the occurrence and scale of the Amazon outage, the user-reported problem areas (especially checkout), and the company's limited initial response.

Original URL

https://arstechnica.com/gadgets/2026/03/amazon-appears-to-be-down-with-over-20000-reported-problems/

Source Feed

Ars Technica

Published Date

2026-03-05 21:06

Fetched Date

2026-03-05 18:30

Processed Date

2026-03-05 18:31

Embedding Status

Present

Cluster ID

Not Clustered

Raw Extracted Content

Based on over 20,000 reports, Amazon appears to be experiencing an outage.
According to Downdetector, reports of problems started increasing at 1:41 pm ET today. By 2:26 pm, ET, Downdetector received 18,320 reports of problems with Amazon’s website. The number of complaints peaked at 3:32 pm ET at 20,804.
As of this writing, Amazon hasn’t confirmed any specific problems. However, an Amazon support account on X said at 3:02 pm ET today that “some customers may be experiencing issues” and that Amazon is working “to resolve the issue.”
Per Downdetector, 50 percent of reported problems happened at checkout, while 21 percent of outage reports came from mobile app users, and 17 percent of complaints pointed to problems with Amazon’s product pages.
Ars Technica can confirm that some product pages fail to load properly or at all, and that the Amazon homepage sometimes fails to load.
This story is developing…