Amazon's U.S. website experienced a significant outage on Thursday, beginning around 2:00 p.m. ET and generating over 21,700 user reports of issues with logging in, browsing, and checking out. The company acknowledged the problem and stated it was working on a resolution, though the cause remained unclear.
Minor disruptions were also reported for Amazon's Prime Video and Amazon Web Services. Separately, the article notes that some of Amazon's data centers in the UAE and Bahrain were damaged by drone strikes earlier in the week, disrupting its cloud services.
Main topics: Amazon website outage, user impact and reports, company response, related service disruptions, data center damage from drone strikes.
Ecommerce website Amazon was down for thousands of users in the U.S. on Thursday, according to Downdetector.com.
There were more than 21,700 reports of âissues with â the website â as of 3:48 p.m. ET, according to Downdetector, which tracks outages by collating status reports from a number of sources. The outage began around 2:00 p.m. ET.
The actual number of affected users may vary.
Users on â social media âflagged issues with logging in, checking out, and browsing products on the â company's website.
"We're sorry that some customers may be experiencing issues while shopping. We appreciate customers' patience as we work to resolve the issue," a spokesperson for Amazon said.
The cause of the outage was unclear. Minor disruptions were also being âreported on Downdetector with the company's streaming service, Prime Video, and its cloud unit, Amazon Web â Services.
Separately, some of the tech giant's data centres in the United Arab Emirates and Bahrain were damaged by drone strikes in the Middle East conflict earlier in the week, disrupting its cloud services.
There were more than 21,700 reports of âissues with â the website â as of 3:48 p.m. ET, according to Downdetector, which tracks outages by collating status reports from a number of sources. The outage began around 2:00 p.m. ET.
The actual number of affected users may vary.
Users on â social media âflagged issues with logging in, checking out, and browsing products on the â company's website.
"We're sorry that some customers may be experiencing issues while shopping. We appreciate customers' patience as we work to resolve the issue," a spokesperson for Amazon said.
The cause of the outage was unclear. Minor disruptions were also being âreported on Downdetector with the company's streaming service, Prime Video, and its cloud unit, Amazon Web â Services.
Separately, some of the tech giant's data centres in the United Arab Emirates and Bahrain were damaged by drone strikes in the Middle East conflict earlier in the week, disrupting its cloud services.