The rise of AI avatars conducting initial job interviews is generating significant discussion and controversy. Proponents argue these tools allow companies to screen more applicants and claim they reduce bias by focusing on verbal responses.
However, critics point out that bias-free AI is an impossible standard, as the models are trained on internet data containing human prejudices. A personal experiment with several AI interview platforms concluded that, despite varying degrees of naturalness, the experience was universally less desirable than speaking to a human.
The main topics covered are the adoption of AI in hiring, the debate over its potential for bias reduction versus perpetuation, and the candidate's experience of interacting with an AI interviewer.
Millions of people are on the job hunt right now — and for many people, landing a job in the AI era feels more intimidating than ever. That’s why the onset of AI avatars running your job interview via one-on-one video call, asking you questions, and analyzing how well you respond has generated a lot of discussion — and controversy.
I was interviewed by an AI bot for a job
I couldn’t get past the uncanny valley of looking at an AI avatar listening to my answers.
I couldn’t get past the uncanny valley of looking at an AI avatar listening to my answers.
There are a handful of companies behind the rise in AI-led interviews, like CodeSignal, Humanly, Eightfold, and more. The creators of these AI tools say the benefit is that it allows companies to hear from virtually everyone who applies for a certain role instead of just a small subset, at least when it comes to an intro interview. Some claim that these tools operate with significantly less bias and prejudice because they’re simply analyzing your responses rather than other video cues. But as we’ve covered again and again, a bias-free AI system is an impossible-to-achieve standard, since models are trained on large swaths of the internet, which contain sexism, racism, and other biases.
For this video, I tried out three AI interviewers myself for a range of jobs, either ones created for the exercise based on my current position or real jobs currently listed at Vox Media. Some of the platforms felt a lot more natural than others, but no matter what, each time I wished I was talking to a human instead. Watch the video to check out my experience.