Superhuman has disabled its Grammarly-powered "Expert Review" AI feature after it was found to be cloning the writing styles of real journalists and experts without their consent. The company apologized, acknowledging it "missed the mark" by not obtaining proper permission or providing control to those individuals.
Moving forward, Superhuman will reimagine the feature to give experts explicit choice over whether and how their writing is used for AI training. The company states its broader goal is to integrate AI assistance into workflows while ensuring user agency and transparent improvements.
The main topics covered are the unauthorized use of personal writing styles for AI, the company's response and apology, and new policies for expert consent and feature redesign.